Protocol Recovery Service was founded in 1999 by industry veterans who set out to balance top recovery performance with superior customer service. Since its inception, Protocol’s approach to working customer accounts is simple: Utilize state of the art collection strategies and resources to not only reach but exceed each client’s desired recovery results. In order to benchmark performance month after month, year after year, Protocol only employs results driven associates. These collection professionals are the reason for Protocol’s success. Protocol has become an industry leader by concentrating its operation on three fundamental components: